Transparent Pricing
Get Started With No Upfront Costs
Simple, upfront pricing for telehealth consultations with Australian-registered clinicians. No hidden fees.
Initial Consultation
personalised video consult with your preferred clinician to assess your health and create a care plan.
$49
- 20-minutes
- Phone or video call
Follow-Up Consultation
10–15 minute follow-up appointments to review your progress, adjust your care plan, and receive ongoing support.
$29
- 10–15 minute
- Phone or video call
Savings For Concession Card Holders
Eligible concession card holders can get 15% off all initial and follow-up consultations – providing the same compassionate care for less. Plus, enjoy additional benefits as part of your personalised care journey.
- Commonwealth Health Care Cards
- Seniors Health & Pensioners Concession Cards
“What’s included in the $49 Initial Consultation?” And Other Answers Explained Here
Answers to common questions about TruewellClinic, telehealth consultations, and alternative healthcare.
What’s included in the $49 Initial Consultation?
Your initial consultation includes a 20-minute phone or video appointment with your preferred clinician. During this session, your medical history and health concerns are reviewed, and a personalised care plan is created if clinically appropriate.
What happens during a $29 Follow-Up Consultation?
Follow-up appointments (10–15 minutes) allow your clinician to review your progress, adjust your care plan if needed, and provide ongoing guidance and support.
Are there any hidden fees?
No. Consultation fees are clearly listed on our website. Any additional costs related to your care will be discussed with you before proceeding.
Do I need to pay upfront?
Yes, consultation fees are payable at the time of booking to secure your appointment.
Can I choose between phone or video?
Yes. Both initial and follow-up consultations can be conducted via phone or secure video call, depending on your preference.