How it works
Your Health, Simplified: Alternative Care in Three Simple Steps
At TruewellClinic, accessing personalised, evidence-based alternative healthcare is easy. From a quick online pre-screen to a AHPRA-registered healthcare practitioners-led consultation, our secure telehealth platform guides you every step of the way, providing ongoing support dedicated to your needs.
Quick Online Pre-Screen
- Complete a secure, 30-second questionnaire
- Identify your health needs and suitable care options
- Information stays fully confidential
Doctor Telehealth Consultation
- Speak with your AHPRA-registered doctor
- Personalised assessment based on your medical history
- Receive a tailored care plan for your condition
- Ask questions and discuss treatment options
Ongoing Support & Follow-Ups
- Schedule follow-up consultations at convenient times
- Track your progress and care plan through our patient portal
- Continuous guidance and support from your clinician
Nurse Consult
You may be asked about your health history and current medications in your consults.
Having the following ready can help:
- Your Concession Card (if you have one)
- A list of current medications and dosages
- A discharge letter if you’re switching from another clinic
- Any questions or notes you’d like to bring up
Doctor Consult
Your doctor may request documents to check eligibility and tailor a treatment plan just for you.
Please make sure to provide:
Your signed pre-consent form
You may also be asked to provide
- A letter from your GP or specialist
- Recent test results or referrals related to your condition
Disclaimers
- 1. Our health professionals will consider your circumstances and whether our services are appropriate for you.
- 2. Treatment effects can vary based on personal circumstances.
- 3. Appointments / consultation bookings are subject to availability.
- 4. Prices reflect standard rates and do not include any discounts, promotions, or special offers that may be available to select patients.