Faq’s
How does the consultation process work?
Start with a short online pre-screen, then book a telehealth appointment with a clinician who will assess your medical history and discuss appropriate care options.
Do I need a referral?
No referral is required for most consultations. If one is needed, your clinician will advise you.
Who will I speak with during my appointment?
How long are consultations?
Initial consultations are approximately 20 minutes. Follow-up consultations typically run for 10–15 minutes.
What conditions do you support?
We support a range of concerns including chronic pain, sleep issues, stress, mental wellbeing, women’s health, neurological concerns, and long-term conditions.
How do I book an appointment?
You can book online through our secure platform by selecting your preferred time and clinician.
Are your clinicians registered?
Yes. All clinicians are registered with AHPRA and practise in accordance with Australian healthcare standards.
What happens after my initial consultation?
If clinically appropriate, you will receive a personalised care plan and can book follow-up appointments as needed.
How much do consultations cost?
Initial consultations are $49 and follow-up consultations are $29. Full pricing details are available on our Pricing page
How do I contact TruewellClinic?
You can reach our support team through the Contact Us page for general enquiries or assistance with bookings.
Disclaimers
- 1. Our health professionals will consider your circumstances and whether our services are appropriate for you.
- 2. Treatment effects can vary based on personal circumstances.
- 3. Appointments / consultation bookings are subject to availability.
- 4. Prices reflect standard rates and do not include any discounts, promotions, or special offers that may be available to select patients.